Connecting to WiFi on various platforms

iOS (iPhone/iPad)

Open Settings: Find and tap the "Settings" icon on your home screen.
Tap Wi-Fi: In the Settings menu, tap on "Wi-Fi."
Select a Network: Make sure Wi-Fi is turned on. You'll see a list of available networks. Tap the name of the network you want to join.
Enter Password: If the network is secured, you'll be prompted to enter a password. Type it in and tap "Join."
Connected: Once connected, a checkmark will appear next to the network name.

Open Settings: Swipe down from the top of the screen and tap the gear icon to open Settings.
Tap Network & Internet: In the Settings menu, tap on "Network & Internet."
Tap Wi-Fi: Make sure Wi-Fi is turned on, then tap "Wi-Fi."
Select a Network: You'll see a list of available networks. Tap the name of the network you want to join.
Enter Password: If the network is secured, enter the password and tap "Connect."
Connected: Once connected, you'll see a Wi-Fi symbol at the top of your screen.

Open Wi-Fi Settings: Click the Wi-Fi icon in the taskbar at the bottom right of your screen.
Select a Network: You'll see a list of available networks. Click the name of the network you want to join.
Enter Password: If the network is secured, you'll be prompted to enter a password. Type it in and click "Next."
Connected: Once connected, you'll see "Connected, secured" under the network name.

Open Wi-Fi Settings: Click the Wi-Fi icon in the menu bar at the top right of your screen.
Select a Network: You'll see a list of available networks. Click the name of the network you want to join.
Enter Password: If the network is secured, you'll be prompted to enter a password. Type it in and click "Join."
Connected: Once connected, the Wi-Fi icon will show a solid black signal.

Sometimes, you might be connected to a Wi-Fi network but still can't access the internet. Here are some tips to troubleshoot this issue:

Check Router and Modem: Make sure your router and modem are plugged in and turned on. Restarting these devices can often resolve connectivity issues.
Verify Internet Service: Ensure your internet service is active. Contact your internet service provider if you suspect there might be an issue.
Network Configuration: Ensure your network is configured correctly. This includes checking if the router is properly connected to the modem and if there are any outages reported by your service provider.
Reconnect to Wi-Fi: Forget the network on your device and reconnect by entering the password again.
Check Device Settings: Make sure your device is not set to use a static IP address. This can sometimes interfere with your ability to access the internet.

Check Wi-Fi is On: Ensure your device’s Wi-Fi is turned on.
Correct Password: Double-check you are entering the correct password.
Reboot Device: Sometimes, simply restarting your device can resolve connectivity issues.
Move Closer to the Router: Signal strength can weaken with distance or obstructions like walls.

If you continue to experience issues, please contact our support team for further assistance.