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What will my first bill look like?

Written by David Patten

Your first bill will include:
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  1. Your utility and data service subscriptions, prorated from the date of install to the end of the first month you were connected.
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  2. Your utility and data service subscriptions for the entirety of the current month.
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    1. The ‘utility’ service portion goes to Underline, and your ‘data’ service portion goes to the ISP. As a reminder, you only pay one bill to Underline and Underline handles payment to the ISP on the back end.
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    2. For example, if you have 500/500 Mbps service for $49 / month, you will see a $40 utility fee and a $9 service fee. If you have gigabit service for $65 / month, you will see a $50 utility fee and a $15 service fee.
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  3. Your initial deposit will be applied as a credit and subtracted from the total.
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For all future bills, you will only see the utility and data service subscriptions for the current month.
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You can look at and pay your bill by logging into your account at app.underline.com and navigating to the ‘Billing’ tab.

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