Underline

Here are some frequently asked questions about the TV service offered by Stratus IQ:

<a href="#h_dd2393c23f">What should I expect once I’ve signed up?</a>

<a href="#h_12c539effb">How long will it take before I can stream TV?</a>

<a href="#h_436da5dfdf">Where can I start watching TV?</a>

<a href="#h_eaea17f003">Which devices can be used to watch TV?</a>

<a href="#h_5157604da9">Can I stream anywhere?</a>

<a href="#h_f4613aea70">How do I switch my TV package, add or remove premium content, and modify DVR and device streaming settings?</a>

<a href="#h_f8fcea5d27">Where can I go to see channels that are included with my TV service?</a>

- <a href="#h_dd2393c23f">What should I expect once I’ve signed up?</a>
- <a href="#h_12c539effb">How long will it take before I can stream TV?</a>
- <a href="#h_436da5dfdf">Where can I start watching TV?</a>
- <a href="#h_eaea17f003">Which devices can be used to watch TV?</a>
- <a href="#h_5157604da9">Can I stream anywhere?</a>
- <a href="#h_f4613aea70">How do I switch my TV package, add or remove premium content, and modify DVR and device streaming settings?</a>
- <a href="#h_f8fcea5d27">Where can I go to see channels that are included with my TV service?</a>

What should I expect once I’ve signed up?

Once checkout with TV service signup is complete, you will receive an email from Underline which will contain your StratusIQ TV login credentials. You will be able to use this info to sign in to the Stratus IQ TV app.

How long will it take before I can stream TV?

Your internet service needs to be hooked up before you can stream TV. You can expect to receive an email letting you know your TV service is available 24 hours or less after activation.

You can stream TV with the StratusIQ TV app on most smart TVs, your Apple and Android devices, and on the web.

Download from the <a href="https://apps.apple.com/in/app/stratusiq-fiber-tv/id1596270143" rel="nofollow noopener noreferrer" target="_blank">Apple App Store</a>

Download from the <a href="https://play.google.com/store/apps/details?id=com.stratusiq.tv.platform" rel="nofollow noopener noreferrer" target="_blank">Google Play Store</a>

View your content <a href="https://watch.stratusiq.com/signin" rel="nofollow noopener noreferrer" target="_blank">on a browser</a>

- Download from the <a href="https://apps.apple.com/in/app/stratusiq-fiber-tv/id1596270143" rel="nofollow noopener noreferrer" target="_blank">Apple App Store</a>
- Download from the <a href="https://play.google.com/store/apps/details?id=com.stratusiq.tv.platform" rel="nofollow noopener noreferrer" target="_blank">Google Play Store</a>
- View your content <a href="https://watch.stratusiq.com/signin" rel="nofollow noopener noreferrer" target="_blank">on a browser</a>

- Apple TV 
- Android TV
- Fire TV with Firestick
- iPhones and iPads
- Android phones and tablets
- Most smart TVs

You can stream StratusIQ TV content where you’re connected to your StratusIQ fiber internet. In most cases, you will only be able to stream at your home or business.

How do I switch my TV package, add or remove premium content, and modify DVR and device streaming settings?

At this time, you'll need to reach out to our support team to update your package. Contact options are available on the <a href="https://app.underline.com/support" rel="nofollow noopener noreferrer" target="_blank">Support Page</a> in your account or you can reach out on the chat line in the bottom right corner of this page.

Where can I go to see channels that are included with my TV service?

Log in to your account at Underline &gt; Go to Devices &amp; Services &gt; View Entertainment Services &gt; Under TV Service, click “View included channels”.