If you or anyone in the household participates in the federal Lifeline program, you're all set and can enroll directly with us at Underline.

If not, first, check your eligibility

If you’re not part of Lifeline, you can still qualify for ACP If you or anyone in your household participates in other government assistance plans like Medicaid, SNAP, free and reduced-price school lunch, Federal Public Housing Assistance and other programs.

Finally, you can also qualify based on your income. Here's how it breaks down:

Number of people in your household

Maximum income

















Second, gather together your paperwork

To apply you’ll need to pull together some documentation. You’ll need proof of income, including either a tax return, pay stub or Social Security statement of benefits, or proof of program participation, which can include approval letters, benefit verification letter or statement of benefits.

For a full list of the acceptable documents, you can refer to the ACP site's Show You Qualify page.

Now, it's time to apply

You have a few different ways to apply for the Affordable Connectivity Program:

  1. Apply online. You can log in and create a new account at the ACP's online application portal. If you choose to apply online, it's possible you may receive immediate approval.

  2. Apply by mail. To do this, you will need to print out an application, complete it and send along your copies of the required documents to: ACP Support Center, PO Box 7081, London, KY 40742.

Finally, reach out to us

Once you’ve applied and have received confirmation, tell us! We’ll ask for your confirmation number and then we’ll apply the discounted rates to your bill.

Need more detailed information or have more questions? Check out this extensive Q&A.

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